Assessor Resource

TLIR5014A
Manage suppliers

Assessment tool

Version 1.0
Issue Date: May 2024


Work may be undertaken in various contexts within the transport and distribution industry.

The unit generally applies to those who provide leadership of others individually or in teams.

This unit is normally packaged at AQF V or above.

This unit involves the skills and knowledge required to manage suppliers. It includes assessing suppliers and building a productive relationship with them; evaluating delivery of goods/services; negotiating arrangements and resolving disagreements with suppliers; and reviewing supplier performance. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant sections of national and state or territory regulatory requirements and codes of practice related to procurement

Relevant OH&S and environmental procedures and regulations

Organisational policies, procedures, plans, guidelines and code of conduct relevant to procurement and supply contracts

Procurement approval procedures

Procedures for receipt and payment of goods and services

Organisational procedures for monitoring the performance of suppliers

Contract performance and dispute policies and procedures

Procedures for operating electronic communications equipment

Suppliers in the marketplace

Common use arrangements

Financial accountability requirements

Operation of recording, reporting and statistical analysis systems and resources

Requirements for completing relevant documentation

Steps involved in planning the work activities

Code of practice for working collaboratively with others

Probity requirements and ethical issues

Required skills:

Communicate effectively with others when managing suppliers

Read and interpret instructions, procedures, information and signs relevant to the management of suppliers

Interpret and follow operational instructions and prioritise work

Complete documentation related to work activities

Operate electronic communication equipment to required protocol

Work collaboratively with others

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unplanned events

Apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

Modify activities depending on differing operational contingencies, risk situations and environments

Monitor work activities in terms of planned schedule

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Recommendations may include:

renew agreement for further purchasing

seek new sources of supply

file relevant supplier details for future reference

Disagreements can be about:

delivery schedules

costs, fees and prices

quality of goods or services, including OH&S performance standards

interpretations of specifications detailed in documents on which agreements are based

interpretations of terms and conditions detailed in agreement

Consultative processes may involve:

other employees and supervisors

suppliers of equipment

relevant authorities and institutions

management and union representatives

industrial relations and OH&S specialists

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

RF systems

oral, aural or signed communications

Depending on the organisation concerned, workplace procedures may be called:

standard operating procedures (SOPs)

company procedures

enterprise procedures

organisational procedures

established procedures

Documentation and records may include:

organisation's policies, procedures, strategies, methods and instructions relevant to procurement and supplier management

relevant OH&S and environmental protection regulations

lists of approved suppliers and relevant personnel to consult

proformas and instructions used when evaluating suppliers and their performance

quality assurance procedures

technical instructions

relevant Australian Standards

Applicable legislation and regulations may include:

relevant sections of national and state or territory regulatory requirements and codes of practice related to procurement

relevant state/territory OH&S and environmental protection legislation

workplace relations regulations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Criteria to enable an effective evaluation of supplier services are developed and documented 
Existing suppliers are assessed against criteria 
Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified 
Terms and conditions of suppliers to achieve service requirements are established and communicated 
Cooperative relationships are developed with supplier according to organisational policies and procedures 
The quality of goods and services supplied is assessed against criteria 
Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements 
Contingency plans are developed in the event of supplier failure to deliver 
Relationships with suppliers are managed to support effective delivery 
Arrangements with suppliers are negotiated and implemented according to organisational policies and procedures 
Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel 
Immediate corrective action is taken in consultation with the supplier where potential or actual problems are indicated 
Disagreements with suppliers are investigated to identify validity and causes 
Disagreements are negotiated and resolved 
Amendments to agreements as a consequence of the resolution of disagreements are documented 
Approval is sought and obtained for amendments 
Approved amendments are communicated to suppliers and relevant personnel 
Suppliers are continuously reviewed in regard to quality, profitability, service, delivery status and other relevant performance indicators 
Supplier performance is evaluated against the requirements of purchasing agreements 
Suppliers are informed of evaluation outcomes as required 
Recommendations about future use of suppliers are made to relevant personnel 
Suppliers are deleted from supplier shortlist according to criteria 

Forms

Assessment Cover Sheet

TLIR5014A - Manage suppliers
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIR5014A - Manage suppliers

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: